01Origin story

Thepersonbehindthedata.

I combine frontline banking, multilingual customer service and risk-operations experience to resolve problems, protect customers and make every interaction count.

01.01 / Erik Yeghinyan

Listen closely.
Look deeper.
Think clearly.

Armenian · English · Russian

LinkedIn

Complex issues. Clear answers. A career built on listening first, investigating carefully and resolving completely.

  1. 01

    Financial crime investigations

    Evidence-based review of customer information and transaction records.

  2. 02

    Transaction monitoring

    Alert reviews, dispositions and clear case documentation.

  3. 03

    Banking operations

    Account servicing, identity verification and procedural controls.

  4. 04

    Customer experience

    Active listening and explanations tailored to the customer.

  5. 05

    Sales

    Clarifying needs, tracking follow-ups and owning next steps.

01.02 / Across borders
ARMENIA · YerevanIDBank CJSCLITHUANIA · Klaipėda / VilniusLCC · Guidehouse · LRS (Diplomasafe) · TeleperformanceUNITED STATESSantander US
Languages
Armenian · English · Russian
01.03 / Education
01

Bachelor of Arts — Communication and Media Studies

LCC International University, Lithuania · Jan 2021 — Dec 2024

07 / Certifications
02 / Next section
Financial Crime Intelligence